Please read and understand the following terms and conditions related to the content and products on the Tiny Style website:
1.1 The contract made by you with Tiny Style incorporates these terms and conditions, which shall prevail over any and all terms and conditions, proposed by you.
1.2 You shall be unable to proceed with your purchase until you have read and agreed to these terms and conditions. Tiny Style assume you have read and understood these terms and conditions by placing your order.
1.3 Every effort is made to ensure the complete accuracy of our website, however some prices / details contained on the website may change from time to time and it is possible that errors will occur. We will use our best endeavors to rectify any errors, as swiftly as possible but we cannot be responsible for any losses incurred.
1.4 All products and prices are subject to availability.
1.5 Tiny Style reserves the right to cancel any order at any time.
2. Price and Payment
2.1 The prices payable for goods that you order are as set out in our website or as agreed at point of sale.
2.2 We reserve the right to change our prices from time-to-time. All reasonable efforts will be made to update the website of any price changes as they occur. The price will not be altered once we have received and accepted your order. The price of the products excludes delivery charges. It may not be possible for us to deliver goods to all areas of Australia and no liability shall be taken for non supply.
3. Delivery of the goods
3.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
3.2 Whilst we make every effort to dispatch the products on time, we do not accept liability for any failure to deliver on the stated date or at the stated time.
3.3 Some of our products may not be in stock at the time you place your order. In the event that we cannot deliver the products within 1 week of receipt of your order, we will contact you in order to advise of the actual situation and take instructions as to how you prefer we proceed. Delivery dates cannot be guaranteed and are estimates only.
3.4 You will become the owner of the goods you have ordered when they have been delivered to you and full payment has cleared. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
3.5 You may cancel your order with us prior to it being dispatched but a re-stocking fee of 30% of the total value of items being cancelled will be payable / non-refundable.
4. Warranties / liabilities
4.1 Any complaint about the products made under manufacturer warranty must be made in writing and posted or emailed to our office. You shall allow us to investigate any such claim and inspect the product. You may contact us by e-mail or by post. The email address for such emails is: firstname.lastname@example.org
4.2 If you do receive the products in an unsatisfactory condition please retain all relevant documentation so that an insurance claim can be made against the carriers insurers. If you receive damaged products, note that fact on the delivery note, even before you use / set up your products. If you are unable to open or install a damaged package / product in the presence of the carrier, make sure that you sign for it as 'damaged package - products not yet inspected', or something similar, so as to warn the carrier that a claim may be forthcoming.
4.3 To cover the circumstances, please contact us by email or telephone with as much detail of the damage or loss as you can provide as soon after delivery as possible, so that the Company can arrange for the dispatch of replacement products and follow up the difficulty with the carriers. Please do not return damaged products to the company unless or until requested to do so as this may incur additional costs unnecessarily.
4.4 Products returned under complaint, should be returned by courier/post-paid. We will happily arrange an exchange once we have examined them and found a fault, but the cost of the delivery cannot be refunded. Please note that refunds are not part of the returned products policy.
4.5 If you do not receive the goods ordered by you within 30 working days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 working days of the date in which you ordered the goods. If you notify a problem to us under this condition, our only obligation will be, at your option:
4.5.1 to make good any shortage or non-delivery;
4.5.2 to replace or repair any goods that are damaged or defective; or
4.5.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.
4.6 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 4.4 and 4.5.3 above.
4.7 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
4.8 Notwithstanding the foregoing, nothing in these terms and conditions intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
5. Site Content & Disclaimers
5.1 We have used reasonable care and skill in compiling the content of our website but make no warranty, express or implied, as to the nature or accuracy of any material on the website and cannot accept liability for any particular material on the website or as a result of any use of or reliance placed upon information contained within its website.
5.2 Every effort is made to ensure complete accuracy, however some prices/details contained on the website may change from time to time and it is possible that errors will occur. We will use our best endeavours to rectify any errors, as swiftly as possible but will not be responsible for any loss incurred. All products and prices are subject to availability.
5.3 We have a policy of continuous product development and reserve the right to amend the specifications of products. Products supplied may differ as a consequence from those on display or advertised. Unless agreed with you, the products supplied will be of equivalent value, functionality and appearance.
5.4 Any material downloaded or otherwise obtained through the use of the service is done at your own discretion and risk and that you will be solely responsible for any damage to your own computer system or loss of data that results from the download of any such material.
5. Intellectual Property
5.1 Intellectual Property includes but is not limited to our designs, trademarks and service marks, website content and domain names owned by Tiny Style.
5.2 We respect the Intellectual Property of others, and we ask you to do the same.
5.3 You must not use, adapt, alter or amend any of our logos, and site content without our prior written permission.
6. Events beyond our control
6.1 We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
7.1 If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
8. Third party rights
8.1 Except for our affiliates, contractors, employees or representatives, a third person who is not a party to this agreement has no right to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that.
9. Proper Law & Jurisdiction
9.1 We control and operate our website from our offices within Australia. Accordingly the laws of Australia govern claims relating to, including the use of, this Website and the materials contained herein. If you choose to access our Website from outside Australia, you do so on your own initiative and you hereby agree that in the event of a dispute between Tiny Style and you the laws of Australia and the Department of Fair Trading will apply at all times.
To discuss any aspects of the Tiny Style terms and conditions, please email us and we will do our best to explain them to you.